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Synchronization Failure

Sep 26, 2011 at 10:38 PM

I have configured StackHash and am getting a Synchronization failure.  The reported error:

Synchronization

failed on Monday, September 26, 2011 at 5:19:27 PM.

The synchronization failure reason was: Failed to log in to WinQual.

If I edit the profile, select WinQual Tab and Test button for WinQual Credentials it returns:

StackHash logged on to WinQual Successfully.

At this point I turned on the trace and the following is what is shown in the StackHashServiceDiagnosticsLog
Atom feed error... There was a problem getting your organization information from the authentication ticket

What is the actual problem? Is there some certificate missing or some configuration lacking or is this simply a temporary problem with WinQual?

Sep 27, 2011 at 4:40 AM

Probably a temporary problem with WinQual. Keep trying and post back if you're still getting this error over several days.